Frequently Asked Questions (FAQ)

General

What is Appz?
Growing your brand is a breeze when you have Appz doing the heavy lifting. Designed to be your personal brand-building assistant, Appz is a Google Chrome extension that can auto-like, auto-comment, auto-follow and auto-unfollow other posts and users with the same interests as you. Appz uses your desired hashtags to find the right content, and it even comes with an intuitive dashboard that breaks down your activity and engagement stats.
Are the followers real?
Yes, our Appz Assistant generates activities on your behalf and increase your chances of other users following you back. You can check out new followers on Instagram on your mobile phone and track your profile's progress in our Growth Chart.
But are my new followers really real?
Yes, of course. Unlike other services out there that uses fake accounts to follow your account and give you the impression that their service is working, the developers at Appz are too lazy to do that. Luckily for you, they are super smart. To compensate for their laziness, they created this super genius, Jedi-mind trick, machine learning, relationship stealing algorithm that generates a really high follow-back probability.
Will my account get banned?
We cannot say Appz is 100% safe but we can say that no one has ever reported that their account being temporary banned or banned. It's safe because it's your own computer, your own browser, your own IP and operates way under the Instagram daily limits. Unlike other services, Appz is not a web-farm service, and will never ask for your Instagram password. When other service asks for your Instagram password, they're running your account on a web-farm which is very risky because everyone is using the same IP address.


Appz Login

I can't log into Appz on Chrome.
The new Appz was recently released and it requires an Appz account to be created. So most likely you haven't signed up on the new Appz system yet. Since your Instagram username is linked with your old subscription, your subscription will automatically be transferred over. So just sign up and add your Instagram account and you'll see your subscription in the My Subscriptions menu.
I have lifetime subscription, why can't I login?
Please see the answer above.


Requirement / Installation

What do I need to run Appz?
Windows 7 64-bit or later versions or macOS 10.12 Sierra and later versions. If you have Windows 32-bit version, click here.
Does it run on Mac?
Yes. Appz is a Chrome extension, so all you really need is to download the Google's Chrome browser here, and then download our extension in the Chrome Web Store here.
Does it work on mobile phones?
No. Appz is a chrome extension that requires chrome in your desktop to run.
Appz is a Chrome extension, so all you really need is to download the Google's Chrome browser here, and then download our extension in the Chrome Web Store here.
Does it work on an iPad?
No. See above.
Appz is a Chrome extension, so all you really need is to download the Google's Chrome browser here, and then download our extension in the Chrome Web Store here.
Where can I download the Appz application?
Appz is a Chrome extension, so all you really need is to download the Google’s Chrome browser here. And then download our extension in the Chrome Web Store here.
I've installed the Chrome extension, where can I download Appz for Windows or Mac?
Click here to download Appz.
I have Windows 32-bit, where can I download the 32-bit version of Appz?
Due to popular demand, we've added a Windows 32-bit version, click here to download.
Does my computer need to be turned "on" for Appz to work?
Yes, Appz is an application that runs on your computer, so your computer needs to be on for it to work for you.
Do I need a proxy?
No, Appz uses your Chrome to handle some tasks for you so you're using your personal IP address. Proxies are unsafe because it's shared by many people. This can also raise suspicion and get your account banned.


Appz Is Not Working

Appz was working great but now I haven't seen any activity in my dashboard for a while.
Sometimes when there are operating system updates or other software updates causing Appz to stop. A restart usually fixes 99.9% of the problem. If you're still having issues, please email us at support@appz.com or contact us here.
My Instagram account is not showing any new activity.
Make sure you schedule when Appz should run on the account. Click on Settings and go to the Schedule section and set the time.
I've just installed Appz and it says that it's outdated.
Click here for a solution.
Appz was working a few days ago and now it has stopped working.
Make sure you schedule when Appz should run on the account. Click on Settings and go to the Schedule section and set the time. The best way to fix this is to restart your computer. This usually fixes 99% of the issues. If that still doesn't work, please email us at support@appz.com or contact us here.


License Key / Promo Code

Where can redeem a license code or promo code?
Click on the blue Appz icon in the Chrome toolbar, then click on the yellow Activate License button.
I've entered my code, but it says the code is invalid or expired
Since your Instagram username is linked with your old subscription, your subscription will automatically be transferred over. So just add your Instagram account and you'll see your subscription in the My Subscriptions menu.

I want to transfer my paid subscription to another Instagram account; how can I do that?
You don't need to transfer account, you can just add additional accounts to your subscription.


Subscription

How does the free trial work?
You are free to use every single function that we have available for Appz for 30 days.
How come the free trial lasts for only 30 days?
Thirty days is more than enough days to convince you that our magical application works.
Will my subscription still work if I change my username?
Yes. Every Instagram account has an internal ID number that doesn't change. Appz is smart enough to detect your username name change.
How do I cancel my subscription?
If you are a paying subscriber, please email us at info@appz.com or contact us here. If you have a trial subscription, you can just uninstall Appz.
Do you have an affiliate/referral program?
At the moment, we don't have neither affiliate nor referral programs.


Questions?

Where can I report issues or request new features?
Please email us at info@appz.com or contact us here.