Alhena

Automates hallucination-free AI support and shopping guidance for e-commerce brands. Alhena provides hallucination free AI solutions like shopping assistants, customer support chatbots and Voice agents that grow revenue and delight customers for e-commerce brands. Alhena focuses on hallucination-free responses grounded in your brand data, driving revenue through shopping guidance unlike basic FAQ bots. Setup takes under 48 hours with no coding; upload your knowledge base and integrate with Shopify or Zendesk. It handles over 90 languages for global e-commerce, including voice interactions. Users achieve 70-86% deflection, resolving inquiries without human escalation while maintaining high CSAT. It connects seamlessly to Shopify, WooCommerce, Gorgias, Zendesk, and Slack for smooth handoffs. Zero-hallucination tech verifies all responses against your content, preventing inaccurate or off-brand outputs.