Brandwise

Automates customer support resolutions across email, social DMs, and comments for DTC brands. Automate customer support, social engagement, marketing analysis, and operations workflows for online and DTC brands with Brandwise AI agent Obie. It handles email, DMs, and comments on Facebook, Instagram, and TikTok through a unified inbox. The integration allows automatic access to order data for tasks like tracking, refunds, and updates without leaving the platform. A 7-day free trial provides full access to all features, with no commitment required. Users define tone, workflows, and feedback to fine-tune responses for brand consistency. It flags the ticket for human review based on adjustable confidence thresholds set by the user. The AI generates replies in multiple languages, supporting global customer bases.