Document360

Document360 is a comprehensive knowledge base platform designed to help teams build intelligent, centralized documentation for customers and internal staff. With built-in AI search capabilities, an AI chatbot (Eddy), and advanced AI writing assistants, Document360 empowers organizations to create, manage, and scale their documentation with ease.

The platform's core AI features allow users to instantly find accurate answers using natural language search, automate customer and employee support through an intelligent virtual assistant, and generate or refine content directly within the editor. Trusted by teams worldwide, Document360 combines robust traditional knowledge base management with cutting-edge AI tools to streamline information sharing and reduce support overhead.