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Chainix

Drag and drop agent workflows for customer support teams

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About Chainix

Chainix is a drag-and-drop platform for building AI agents where reasoning and capabilities are cleanly separated. Inference steps — the judgment calls like "is this tenant upset?" or "what are they requesting?" — are written in plain English and owned by domain experts. Function call steps — the actual actions like submitting a ticket or checking availability — are owned by engineers. When something goes wrong, your non-technical collaborator opens the log, reads every decision the agent made in plain language, finds the mistake, and fixes it themselves. No ticket, no middleman, no delay. This pattern works for any text-processing agent where an LLM interprets input and triggers actions — leasing offices, Slack bots, internal ops workflows, and beyond.

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