Convin

Improves contact center performance with AI-driven conversation analysis and coaching. Convin records, transcribes, and analyzes customer interactions to improve agent performance and customer experience in contact centers. It supports over 70 languages, including English, Hindi, and Spanish, for global usability. Setup typically takes less than four weeks, with minimal training required. It integrates with tools like Aircall, RingCentral, and Microsoft Teams, with custom integrations in under three days. Convin offers a 30-day free trial with full access and no credit card required. Fintech, e-commerce, healthcare, BPOs, and airlines see strong results with Convin.