Guru

An AI-powered knowledge management tool designed to help teams keep track of what they know. Guru is an AI-powered knowledge management platform that unifies company info from various sources into a single, verified hub. It suits mid-sized teams in sales, support, HR, or IT, around 51 to 1000 employees, who need quick access to accurate knowledge without digging through multiple tools. Guru's Agentic Search uses AI to retrieve, reason over, and respond with relevant info from your docs, chats, and apps, delivering cited answers right in your workflow like Slack or your browser. It goes beyond keyword matching by understanding context, though users note it sometimes needs precise terms for best results. Knowledge Agents are custom AI assistants you build for specific needs, like an HR Buddy for policy questions or a Sales Optimizer for deal insights. They pull from verified company data to chat or research, making them ideal for role-based support without leaving your current app. It automates verification with reminders for updates, detects duplicates, and archives outdated content, while AI checks for freshness. All answers include citations, building trust, but large bases might require manual tweaks to maintain precision as noted in G2 reviews. Guru connects with over 100 tools across categories like communication (Slack, Teams), CRM (Salesforce, HubSpot), and productivity (Google Workspace, Notion). These let you search and share knowledge seamlessly where work happens, enhancing collaboration without app-switching. It offers SOC 2 Type II, GDPR, and PCI compliance, with data encryption at rest and in transit, role-based access, SSO, and zero retention for AI processing. Reviews on Capterra praise its permission controls, making it suitable for regulated industries.