LiveChat.com

LiveChat® is a leading customer service and messaging platform designed for businesses of all sizes, integrating traditional human-powered support with advanced AI capabilities. Known primarily for powering real-time website support, the platform helps companies boost sales, improve customer satisfaction, and streamline communications across multiple channels including websites, social media, and messaging apps.

With its latest evolution, LiveChat introduces a unified inbox featuring built-in revenue tracking for both human agents and AI agents. This allows businesses to seamlessly blend automated customer service workflows powered by AI with live agent interventions. The platform offers robust customization, a rich marketplace of third-party integrations (like Shopify, Squarespace, and WhatsApp), and analytics to measure customer support performance and sales impact.

Whether used for customer support, lead generation, or e-commerce marketing, LiveChat provides a comprehensive suite of tools to ensure businesses are always available where their customers are. Its focus on combining scalable automation with personalized human interaction makes it an essential solution for modern digital businesses looking to enhance their online customer experience.