Loom AI

Record better video messages with automatic titles, summaries, share messages, and more. Loom AI builds on Loom's core screen and video recording by adding smart enhancements like auto-generated titles, summaries, chapters, and tasks, plus workflows that turn videos into docs, Jira tickets, or emails. Unlike basic Loom, which just records and shares, AI handles editing like filler word removal and silence trimming automatically, saving users about 60% more time on polishing videos. It's ideal for teams wanting quick, professional async communication without extra tools. You get a 14-day free trial of the Business + AI plan when signing up, which includes all AI features without limits during that period. After that, AI is only in paid plans: Business + AI at $20 per user per month (billed annually) or Enterprise (custom pricing). The free Starter plan has no AI, just basic recording up to 5 minutes and 25 videos per user. I think the trial is a smart way to test if it fits your workflow before committing. Auto-enhancements like titles, summaries, and chapters work in over 50 languages, matching what you record in. However, AI workflows for creating docs or tickets are currently English-only, though Loom plans to add more soon. This makes it versatile for global teams on basic edits but might limit advanced use if your team isn't English-focused. Loom sends only text transcripts to OpenAI for generating titles and summaries, never full videos or audio, and those providers don't use your data to train models. They comply with SOC 2, ISO 27001, and GDPR via data processing agreements with subprocessors like AWS. Videos stay encrypted, and Enterprise adds SSO and custom retention. It's solid for most businesses, but if you're in a strict industry, check their full sub-processor list. For meetings, it auto-records Zoom, Google Meet, or Teams sessions, then generates notes, action items, and recap emails. Workflows let you turn a quick video into Jira/Linear tickets, SOP docs, or email drafts with screenshots and steps pulled from your recording. Other perks include 18% higher viewer engagement from auto-chapters and CTAs. Users say it cuts re-recording by making first takes better. Some face crashes during recording, especially on Windows or with 4K, or inaccurate AI summaries that need tweaks. Audio glitches and slow uploads pop up too. Fixes include restarting the app/browser, clearing Chrome cache, or checking upload speeds (needs 5Mbps). For AI errors, ensure you're on the latest version; support says 90% resolve with a quick reset. It's not perfect, but updates in 2025 have helped.