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Refaire

Multimodal AI Technician for the Physical World

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About Refaire

Refaire helps hardware companies automate product technical support when issues require physical diagnosis. Technicians or customers' "facetime" to show and describe the problem, and Refaire uses vision, voice, and product knowledge to diagnose issues, guide troubleshooting, recommend the right parts or services, and escalate to a human with full session context.

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