Seasalt.ai

Unifies customer communications across channels with AI automation. Stop juggling apps. Unify every customer call, WhatsApp, and chat in one simple inbox. The all-in-one contact center built for small businesses. Seasalt.ai integrates nine channels including phone, SMS, WhatsApp, website chat, and social media for unified management. A free human-only mode offers unlimited chats and history across channels with no setup costs. The AI resolves up to 80 percent of routine issues and hands off others to human agents with full context preserved. It features HIPAA compliance and bank-level encryption for secure data handling in sensitive industries. Outbound tools support SMS and WhatsApp campaigns with tracking, opt-outs, and automated responses. It processes mixed languages and code-switching effectively, ideal for global customer bases.