Fathom

An AI assistant for recording, transcribing, highlighting, and summarizing your meetings. Fathom AI is an AI-powered meeting assistant that records, transcribes, and summarizes video calls on platforms like Zoom, Google Meet, and Microsoft Teams. It generates instant summaries, action items, and highlights to help users stay focused during conversations. It's ideal for sales teams, customer support reps, remote workers, and busy professionals who juggle multiple meetings weekly, especially those in startups or SMBs looking for a free or low-cost option to cut down on note-taking time. Fathom AI boasts high transcription accuracy, often rated 90-95% in clear conditions, with strong performance on multiple speakers and moderate background noise. Users on G2 and Capterra praise its ability to capture nuances like tone and context, though it might struggle slightly with heavy accents or very loud settings—better than Otter.ai in tests, but not perfect. I think it's reliable enough for most professional calls, and you can edit transcripts easily. Core features include automatic recording and transcription, AI-generated summaries (basic or advanced with custom templates), action item extraction, searchable highlights and clips, and the "Ask Fathom" chatbot for querying past meetings. It also offers team collaboration tools like shared playlists and keyword alerts on paid plans. Recent updates in 2025 added better Asana integration and Zapier support for all tiers, making it versatile for workflows. It syncs seamlessly with CRMs like Salesforce and HubSpot, project tools like Asana and Notion, and communication apps like Slack. Zapier connects it to thousands more. On the free plan, you get basic CRM sync; paid plans unlock advanced field mapping and auto-updates. Users report it's plug-and-play for Zoom and Teams, with no major setup hassles. Fathom offers a robust free plan with unlimited recordings, transcriptions, and basic summaries for up to five advanced AI features per month. Paid options start at $20/user/month for Premium (unlimited AI summaries and custom bots), $18/user/month for Team (collaboration tools, min. 2 users), and $28/user/month for Business (coaching metrics and custom retention). Annual billing saves 25%, and there's a 90-day guarantee. It's more generous than competitors like Otter.ai for free users. Fathom edges out Otter.ai with unlimited free transcription (vs. Otter's 300-minute limit) and better sales-focused summaries, but Otter has stronger real-time captions and mobile support. Against Fireflies.ai, Fathom is lighter and cheaper for individuals, though Fireflies offers more API flexibility. In 2025 reviews on Reddit and G2, Fathom wins for accuracy and ease, while Gong.io is pricier but deeper for enterprise sales coaching.